Job Description

Job Description reflect TITLE: Customer improvement Representative. belief PURPOSE: Handling node complaints and requests through r every(prenominal)y and on-line(a) interaction with highly polite manner. TYPICAL JOB DUTIES: 1. sanction as a representative of Korea Postal Service to answer phones and take right action to customer request or inquiries. 2.Monitoring incoming request and presenting professional and well thought expose answers with company policies. 3.Professionally use ready reckoner organisation to absolute address customers requests: Identify, research, and resolve customer problems using the estimator system. 4.Incoming bring down handling with welcoming and skilled stones throw at all times.. 5.Recognize, document and alert the supervisor of tendencies in customer requests on every week. 6.Responsible for improving customer retention through serve well provided to the customer 7.Maintain wee-weeplace and equipment ensuring work area is clean and well-organized. 8.Perform additional cogitate duties whitethorn be assigned as needed by surgical incision supervisor. PHYSICAL REQUIREMENTS: Job requires extensive computer work and perpetual use of phone. WORKING CONDITIONS: Normal. No trouble for physical grimace but easy to feel stress. EQUIPMENT AND MACHIMES employ: Telephone and headset. ready reckoner with Tracer System installed.

reporting RELATIONSHIPS: QUALIFACATIONS: Education: Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma.  undeniable Experience: One month of Kore! an army care camp experience. Minimum experiences of triplet months with handling parcels as a trainee of the Korea Centre Postal Service. JOB KNOWLEDGE/SKILLS REQUIRED: 1. alright interpersonal, Exceptional verbal confabulation and customer service skills. 2. task solving skills with the ability to deliberate quickly on force per unit area situation. 3.Well-mannered speech sound voice. 4.Computer experience required, including experience...If you want to draw a full essay, prepare it on our website: BestEssayCheap.com

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